General

You can call Cleargloves customer service at (929) 292 9252 or email at contact@cleargloves.com if you have any questions.

There is no need for you to be home, it is up to you. Just leave us entry instructions so we know how to access your home.

We’ll remind you with an email or text message. But if the cleaner can’t access home according to your entry instructions, or if there is nobody to let our cleaner in, you’ll be charged a lock-out fee $50.

Our working hours are from 8 am to 6 pm every day.

You can click on Book button and in few minutes your appointment will be booked. And we will contact you shortly to confirm your appointment. Or you can book your appointment over the phone or by the email.

Please contact us during 48 hours if you are not happy with the service. We will try our best to fix the problem. There is no refund, but we can offer you reclean service at no cost. Reclean service will be only used for the specific problem areas, not for the full house cleaning.

Safety

Yes, we are insured. Being in your home, we are always careful. But if an object is damaged, please notify us within 48 hours. All our staff members are highly trained, background and reference checked, as well as insured.

Yes! We love pets, but if you think your pet becomes anxious in the presence of our cleaners, please make a temporary arrangement while we are cleaning your house.

Cleaning supplies

We bring all necessary cleaning products, except vacuum, mop, bucket or step stool (unless requested). If you’d like us to use a specific product, please let us know and leave it in the kitchen for the cleaner to use.

If you do not have a vacuum, do not worry, just let us know and we will bring it.

Billing

You can click on the Price button and you will get an estimate of your preferred cleaning service. Price depends on the size and the condition of your home. We are also offering service on a flat rate basis.

Tip is not mandatory, but greatly appreciated by our cleaners.

You can cancel or reschedule an appointment without fee 48 hours before your scheduled cleaning, unless you will be charged $50.

Yes, you can. To hire an hourly cleaner, it will cost $60 an hour. The appointment must be at least two hours.

We take major credit and debit cards, as well as cash and personal checks.